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Case studies

These are just a small selection of examples of our capabilities in day-to-day FM operations, procurement and project delivery.

We update our case studies when possible (subject to Non-Disclosure Agreements) so please contact us if you have questions about our experience. We are also happy to put you in touch with clients who will be happy to provide further references.

We are very proud of our achievements and the relationships we have with our clients who value the difference we make to their organisations. We Streamline, Maximise and Deliver.

City Law firm, London

Designed and implemented a new Workplace Management style of delivering Facilities Management. Recruited and trained a new team to specifically support 300 Fee Earners with a Concierge approach. This enabled the Client to reduce their own secretarial headcount and re-engineer the support function.

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London Office

Acting as Client’s Representative, we developed the brief, undertook the tender process and project managed a £1m fit out delivering 10,000sqft of meeting rooms and offices.

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Professional Services Firm, London

Project managed relocation of HQ operation with 650 staff and Partners over the May bank holiday weekend. 3,500 linear metres of filing packed and unpacked with not one sheet of paper misplaced. Some 5,000 crates packed, transported, unpacked and cleared from the new offices. The solicitors put their pens down at 17.30, went home for the weekend and returned at 09.00 and picked their pens up in the new office.

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Regional Office, Manchester

Following the client’s merger we consolidated their two offices bringing together 95 staff with a refurbishment of £65,000. Additional works included dilapidations of the exited property with Landlord negotiations and exercising of the Break Clause. We delivered a full turnkey service with all works conducted without disruption to staff.

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City Law firm, London

Acting as Client’s representative and Project Manager, we delivered Cat A and Cat B fit-outs of 3 floors totalling 70,000 sqft within a Grade II listed building. The project delivered cellular offices, meeting rooms, break-out areas and catering facilities for 360 occupants. The project included design of bespoke furniture and all aspects of the relocation of staff from 2 buildings in to this new space. Total cost was in excess of £4m.

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Pharmaceutical Trials firm, Richmond

Called in to undertake partitioning works with associated power and data alterations to form meeting rooms, offices and a Board Room. Together with new furniture this small fast-track project was delivered for just £17,200.

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HQ Building

Undertook a review of the FM Team, contractors and suppliers. We identified an extensive list of poor cost control, poor contractor performance and weak management processes. This led to the Head of FM resigning after 11 years. The CEO instructed us to help run the operations and recruit a credible replacement. Having undertaken the entire recruitment process we worked with the new FM to put in place the recommendations from our report.

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Outsourced printroom provider, UK wide

Two projects: 1) Upgrade of the entire electrical system at HQ, installation of a 320kVA generator and compiling a detailed Premises Management Manual for the Group properties. 2) Procurement function review, resulted in savings and a reduction in bought-in cost of over £650K. Together with improved Service Level Agreements this in turn enabled their site operations to become more profitable and efficient.

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FM Service provider, UK wide

Established a robust supply chain and re-engineered the procurement activities for this service provider’s client sites. This well known FM service provider had operated on an ‘autonomous sites basis’ for many years and our remit was to create proper procedures and reporting practices to enhance the FM procurement cycle. Within 3 months the business was enjoying a significant reduction in bought-in cost, and internal processes were recognised as adding some £1m to the bottom line at site level.

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Property Consultants, UK wide

Undertook a review of the 22 leased properties within the portfolio, reduced this to 15, totalling some 114,000ft². Savings of £500,000 were delivered. Bought-in cost was also reduced by £187,000.

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